1. IntroductionThese Terms govern your use of our website. By using it, you accept these Terms in full.
You must be at least 18 years of age. Our website uses cookies; by using it you consent to our cookie policy.2. License to Use WebsiteYou may view, print, and use services for personal and business purposes. You must not republish, sell, or redistribute material without permission.3. Acceptable UseYou must not damage the website, transmit malware, or use it unlawfully. All information you supply must be accurate.4. Orders & PaymentConfirmed on receipt of full payment in INR. Unavailable orders refunded in full.5. Buyback & Exchange (Up to 70%)Eligible only for genuine products with invoice, purchased from our official website. Valid up to 3 years. Up to 70% as store credit; new purchase must exceed credit. Items must be in good condition. Customised or discounted products may not be eligible. Store credits are non-refundable and non-transferable.16. Law & JurisdictionGoverned by Indian law. Disputes under Howrah court jurisdiction.
Returns & Exchanges
We want you to love every piece.
Return Window7 days from delivery — unused, unworn, original packaging.Non-ReturnableCustom/personalised pieces, sale items, damaged by misuse.ProcessEmail house.of.ansh01@gmail.com with order number. Response within 48 hours.Refunds7–10 business days to original payment. Shipping non-refundable.Photograph RequirementBefore we arrange for your damaged or incorrect product to be returned to us, you are required to send us a photograph of the product. It is then up to the discretion of the House of Ansh Jewellery Quality Check team to decide whether the product is approved for return.
This policy does not apply to cancellation of orders after 3 days of placing it, or to custom made orders.No Refunds in the Following Cases
Incorrect or outdated delivery address.
After 3 failed delivery attempts by our courier agent.
Package refused by recipient.
Sizing issues. Please review our size guides carefully before making your purchase.
Products returned in a used or damaged condition.
Minor colour and design variation. All products are handmade and may vary slightly from website photographs.
If the jewellery is not faulty or damaged.
The customer fails to inform us within 2 days of receipt of goods.
For Made to Order requests cancelled after 2 days of payment — 25% of the product cost will be deducted and the balance refunded.
Privacy Policy
Your trust matters deeply.
What We CollectName, email, phone, address — only what you provide.How We Use ItSolely to process orders and provide support. Never sold or shared.Contacthouse.of.ansh01@gmail.com
Shipping & Delivery
Pan India & Worldwide. With care.
1. Pan-India ShippingPartnered with DHL, FedEx, DTDC, Delhivery, Blue Dart, Xpress Bees and more.2. Shipping MethodFree shipping on orders ₹2,999 & above. A delivery fee of ₹299 applies to all orders below ₹2,999. All prices inclusive of GST.3. Processing & DispatchEach piece is crafted to order. Dispatch takes 2–5 business days. Customisation: 7–30 days + ₹500 fee.4. DeliveryMonday–Saturday, 10 AM–6 PM. Delivery takes 6–8 business days after dispatch, excluding bank holidays and Sundays.5. Contacthouse.of.ansh01@gmail.com | +91 74390 49616